Privacy policy

Last updated: October 4, 2026

This policy explains how PCL Health handles personal information collected through this website and gives an overview for users of the PCL Health apps. Patient data on the PCL Health platform is covered in more detail by our Data protection policy.

Who we are. This website is operated by Poonyah Care Limited, a company registered in England and Wales (company no. 11387839), trading as PCL Health, 124 The Vale, London, NW11 8SL, United Kingdom. Contact: info@pcl-health.com.

Information we collect. When you book a demo through Calendly, Calendly collects your name, email address, organization, role and chosen time and shares them with us. When you email us, we receive what you send. This website does not use advertising cookies. If we add analytics, we will update this policy. Please do not send patient or health information through this website.

How we use it. To respond to your enquiry, arrange and run a demo, discuss a possible commercial relationship and keep a record of our correspondence. We do not sell personal information or use it for advertising.

Legal bases. Where UK or EU data protection law applies, we rely on our legitimate interest in responding to business enquiries and on steps taken at your request before a contract.

Who we share it with. Service providers that help us run the website and handle enquiries, such as our website host, email provider and Calendly, and professional advisers or authorities where the law requires it.

International transfers. PCL Health is based in the United Kingdom and serves customers in the United States. Enquiry information may be processed in both countries, with appropriate safeguards where UK law requires them.

How long we keep it. Enquiry records are kept for up to 24 months after our last contact, unless you become a customer or ask us to delete them sooner.

PCL Health apps. The PCL Health patient app and Care Circle app are used by patients enrolled by their healthcare provider, and by family caregivers a patient invites. The apps handle account details, vitals readings, reminders, questionnaire responses and device information on behalf of the patient's healthcare provider. To access, correct or delete app data, contact your healthcare provider or email info@pcl-health.com. See the Data protection policy for how this data is protected.

Your rights. Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or restrict its use, and to receive a copy. Email info@pcl-health.com. In the UK you can also complain to the Information Commissioner's Office.

Children. This website is intended for healthcare organizations and their staff and is not directed at children.

Changes. We will post changes on this page and update the date above.